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How the BiteKarma score works
Each routine inspection starts at 100 and loses 7 points for every critical violation and 2 for every other one, half again as much when the same problem was cited at one of the two inspections before. A failed inspection counts as 69 at most. The score averages the five newest routine inspections, with the most recent counting most, and stays below 70 for 90 days after a fail unless the restaurant passes again. 90 and up is excellent, 80s good, 70s fair, and below 70 poor.
At a glance
- Last inspected Jun 12, 2026: passed with 4 violations, 2 critical. That was a follow-up after failing on Jun 10, 2026.
- Passed 12 of 20 graded inspections since 2024.
- Keeps coming up: Time and temperature control for safety foods, cited 8 times, plus 17 other repeat issues.
- #64 in Jacksonville's Hall of Shame, among the lowest BiteKarma scores in the city.
- 32 critical violations in the last two years.
Inspection history 20 visits
- 2026
- Passed Jun 12
Callback Reinspection
4 violations, 2 critical
- Critical No presence or breeding of insects/rodents/pests; no live animals; outer openings protected
- Critical Hand wash sinks, hand washing supplies and hand wash sign
- Minor Water source safe, hot (100°F) and cold under pressure
- Minor Floors, walls, ceilings and attached equipment properly constructed and clean; rooms and equipment properly vented
- Failed Jun 10
Callback Reinspection
4 violations, 2 critical
- Critical No presence or breeding of insects/rodents/pests; no live animals; outer openings protected
- Critical Hand wash sinks, hand washing supplies and hand wash sign
- Minor Water source safe, hot (100°F) and cold under pressure
- Minor Floors, walls, ceilings and attached equipment properly constructed and clean; rooms and equipment properly vented
- Failed Jun 9
Callback Reinspection
6 violations, 3 critical
- Critical No presence or breeding of insects/rodents/pests; no live animals; outer openings protected
- Critical Hand wash sinks, hand washing supplies and hand wash sign
- Critical Time and temperature control for safety foods
- Minor Food-contact and nonfood-contact surfaces designed, constructed, maintained, installed, located
- Minor Floors, walls, ceilings and attached equipment properly constructed and clean; rooms and equipment properly vented
- Minor Water source safe, hot (100°F) and cold under pressure
- Failed Jun 8
Complaint Inspection
14 violations, 5 critical
- Critical Food-contact surfaces clean and sanitized
- Critical Hand wash sinks, hand washing supplies and hand wash sign
- Critical Chemicals/toxic substances
- Critical Approved source
- Critical Time and temperature control for safety foods
- Minor Water source safe, hot (100°F) and cold under pressure
- Minor Plumbing installed and maintained; mop sink; water filters; backflow prevention
- Minor Food-contact and nonfood-contact surfaces designed, constructed, maintained, installed, located
- Minor In use food dispensing utensils properly stored
- Minor Floors, walls, ceilings and attached equipment properly constructed and clean; rooms and equipment properly vented
- Minor Current license properly displayed
- Minor No presence or breeding of insects/rodents/pests; no live animals; outer openings protected
- Minor Food management certification valid / employee training verification
- Minor Time/temperature control foods properly thawed
Nearby
BiteKarma scores around Sugar Factory, which is the dark pin. Zoom in to see the dots' scores, and tap a pin marked + to see everything at that address.