Zaxby's

13973 Village Lake Cir, Jacksonville, FL 32258

Failed · Jan 5, 2026 Directions
66
Poor BiteKarma score 66 out of 100
How the BiteKarma score works

Each routine inspection starts at 100 and loses 7 points for every critical violation and 2 for every other one, half again as much when the same problem was cited at one of the two inspections before. A failed inspection counts as 69 at most. The score averages the five newest routine inspections, with the most recent counting most, and stays below 70 for 90 days after a fail unless the restaurant passes again. 90 and up is excellent, 80s good, 70s fair, and below 70 poor.

At a glance

  • Passed 1 of 2 graded inspections since 2025.
  • Keeps coming up: Time and temperature control for safety foods, cited 2 times, plus 4 other repeat issues.
  • Last inspected Jan 5, 2026: failed with 9 violations, 3 critical.
  • 5 critical violations in the last two years.

Inspection history 2 visits

  1. 2026
  2. Failed Jan 5

    Routine Inspection

    9 violations, 3 critical
    • Critical Chemicals/toxic substances
    • Critical Time and temperature control for safety foods
    • Critical Hand wash sinks, hand washing supplies and hand wash sign
    • Minor Clean clothes; hair restraints; jewelry; painted/artificial fingernails
    • Minor Food and food equipment thermometers provided and accurate
    • Minor Food-contact and nonfood-contact surfaces designed, constructed, maintained, installed, located
    • Minor Floors, walls, ceilings and attached equipment properly constructed and clean; rooms and equipment properly vented
    • Minor Non-food contact surfaces clean
    • Minor Plumbing installed and maintained; mop sink; water filters; backflow prevention
  3. 2025
  4. Passed Feb 4

    Routine Inspection

    5 violations, 2 critical
    • Critical Time and temperature control for safety foods
    • Critical Plumbing installed and maintained; mop sink; water filters; backflow prevention
    • Minor Non-food contact surfaces clean
    • Minor Food-contact and nonfood-contact surfaces designed, constructed, maintained, installed, located
    • Minor Floors, walls, ceilings and attached equipment properly constructed and clean; rooms and equipment properly vented

Nearby

BiteKarma scores around Zaxby's, which is the dark pin. Zoom in to see the dots' scores, and tap a pin marked + to see everything at that address.

  1. 88 Dairy Queen Grill and Chill 150 ft
  2. 44 The Dough Show 450 ft
  3. 43 Cantina Caramba 450 ft
  4. 82 Bono's Pit Bar-B-Q 450 ft
  5. 89 Panda Express 450 ft