Zaxby's

1372 Airport Rd, Jacksonville, FL 32218

Failed re-check · Aug 28, 2026 Directions
69
Poor BiteKarma score 69 out of 100
How the BiteKarma score works

Each routine inspection starts at 100 and loses 7 points for every critical violation and 2 for every other one, half again as much when the same problem was cited at one of the two inspections before. A failed inspection counts as 69 at most. The score averages the five newest routine inspections, with the most recent counting most, and stays below 70 for 90 days after a fail unless the restaurant passes again. 90 and up is excellent, 80s good, 70s fair, and below 70 poor.

At a glance

  • Passed 5 of 6 graded inspections since 2024.
  • Keeps coming up: Food protection, cross-contamination, cited 4 times, plus 8 other repeat issues.
  • Last inspected Aug 28, 2026: failed with 1 violation, 1 critical.
  • 5 critical violations in the last two years.

Inspection history 6 visits

  1. 2026
  2. Failed Aug 28

    Callback Reinspection

    1 violation, 1 critical
    • Critical Time and temperature control for safety foods
  3. Passed Aug 27

    Complaint Inspection

    9 violations, 2 critical
    • Critical Time and temperature control for safety foods
    • Critical Food protection, cross-contamination
    • Minor Plumbing installed and maintained; mop sink; water filters; backflow prevention
    • Minor No presence or breeding of insects/rodents/pests; no live animals; outer openings protected
    • Minor Food-contact surfaces clean and sanitized
    • Minor Floors, walls, ceilings and attached equipment properly constructed and clean; rooms and equipment properly vented
    • Minor Non-food contact surfaces clean
    • Minor Storage/handling of clean equipment, utensils; air drying
    • Minor Hands washed and clean, good hygienic practices, eating/drinking/smoking
  4. Passed Apr 7

    Complaint Inspection

    7 violations
    • Minor Food protection, cross-contamination
    • Minor Food-contact surfaces clean and sanitized
    • Minor Original container: properly labeled, date marking, consumer advisory
    • Minor Non-food contact surfaces clean
    • Minor Floors, walls, ceilings and attached equipment properly constructed and clean; rooms and equipment properly vented
    • Minor Chemicals/toxic substances
    • Minor Storage/handling of clean equipment, utensils; air drying
  5. Passed Jan 5

    Callback Reinspection

    No violations

Nearby

BiteKarma scores around Zaxby's, which is the dark pin. Zoom in to see the dots' scores, and tap a pin marked + to see everything at that address.

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