Tru by Hilton Jacksonville South Mandarin
2970 Hartley Rd, Jacksonville, FL 32257
How the BiteKarma score works
Each routine inspection starts at 100 and loses 7 points for every critical violation and 2 for every other one, half again as much when the same problem was cited at one of the two inspections before. A failed inspection counts as 69 at most. The score averages the five newest routine inspections, with the most recent counting most, and stays below 70 for 90 days after a fail unless the restaurant passes again. 90 and up is excellent, 80s good, 70s fair, and below 70 poor.
At a glance
- Passed 2 of 3 graded inspections since 2024.
- Keeps coming up: Food protection, cross-contamination, cited 2 times, plus 5 other repeat issues.
- Last inspected Jul 31, 2025: failed with 9 violations, 1 critical. That was over a year ago, so things may have changed.
- 1 critical violation in the last two years.
Inspection history 3 visits
- 2025
- Failed Jul 31
Routine Inspection
9 violations, 1 critical
- Critical Food protection, cross-contamination
- Minor Clean clothes; hair restraints; jewelry; painted/artificial fingernails
- Minor Hands washed and clean, good hygienic practices, eating/drinking/smoking
- Minor Employee personal belongings
- Minor Floors, walls, ceilings and attached equipment properly constructed and clean; rooms and equipment properly vented
- Minor Time/temperature control foods properly thawed
- Minor Hand wash sinks, hand washing supplies and hand wash sign
- Minor Plumbing installed and maintained; mop sink; water filters; backflow prevention
- Minor Dishwashing facilities; chemical test kit(s); gauges
- 2024
- Passed Sep 9
Callback Reinspection
1 violation
- Minor Dishwashing facilities; chemical test kit(s); gauges
- Passed Sep 6
Routine Inspection
10 violations, 3 critical
- Critical Food-contact surfaces clean and sanitized
- Critical Food protection, cross-contamination
- Critical Time and temperature control for safety foods
- Minor Hand wash sinks, hand washing supplies and hand wash sign
- Minor Plumbing installed and maintained; mop sink; water filters; backflow prevention
- Minor Dishwashing facilities; chemical test kit(s); gauges
- Minor Single-service and single-use items
- Minor Food and food equipment thermometers provided and accurate
- Minor Time/temperature control foods properly thawed
- Minor Hands washed and clean, good hygienic practices, eating/drinking/smoking
Nearby
BiteKarma scores around Tru by Hilton Jacksonville South Mandarin, which is the dark pin. Zoom in to see the dots' scores, and tap a pin marked + to see everything at that address.