Palm Plaza

370 Zoo Pkwy, Jacksonville, FL 32218

Passed · May 7, 2026 Directions
81
Good BiteKarma score 81 out of 100
How the BiteKarma score works

Each routine inspection starts at 100 and loses 7 points for every critical violation and 2 for every other one, half again as much when the same problem was cited at one of the two inspections before. A failed inspection counts as 69 at most. The score averages the five newest routine inspections, with the most recent counting most, and stays below 70 for 90 days after a fail unless the restaurant passes again. 90 and up is excellent, 80s good, 70s fair, and below 70 poor.

At a glance

  • Last inspected May 7, 2026: passed with 4 violations.
  • Passed 3 of 4 graded inspections since 2024.
  • Keeps coming up: Food protection, cross-contamination, cited 2 times, plus 5 other repeat issues.
  • 5 critical violations in the last two years.

Inspection history 4 visits

  1. 2026
  2. Passed May 7

    Routine Inspection

    4 violations
    • Minor Other conditions sanitary and safe operation
    • Minor Original container: properly labeled, date marking, consumer advisory
    • Minor Non-food contact surfaces clean
    • Minor Floors, walls, ceilings and attached equipment properly constructed and clean; rooms and equipment properly vented
  3. 2025
  4. Failed Nov 5

    Routine Inspection

    6 violations, 2 critical
    • Critical Food protection, cross-contamination
    • Critical Food-contact surfaces clean and sanitized
    • Minor Food management certification valid / employee training verification
    • Minor Chemicals/toxic substances
    • Minor Floors, walls, ceilings and attached equipment properly constructed and clean; rooms and equipment properly vented
    • Minor No presence or breeding of insects/rodents/pests; no live animals; outer openings protected
  5. Passed May 21

    Routine Inspection

    9 violations, 3 critical
    • Critical Food protection, cross-contamination
    • Critical Hands washed and clean, good hygienic practices, eating/drinking/smoking
    • Critical Time and temperature control for safety foods
    • Minor Food and food equipment thermometers provided and accurate
    • Minor Storage/handling of clean equipment, utensils; air drying
    • Minor Wiping cloths; clean and soiled linens; laundry facilities
    • Minor Floors, walls, ceilings and attached equipment properly constructed and clean; rooms and equipment properly vented
    • Minor Non-food contact surfaces clean
    • Minor No presence or breeding of insects/rodents/pests; no live animals; outer openings protected
  6. 2024
  7. Passed Dec 16

    Routine Inspection

    5 violations
    • Minor Non-food contact surfaces clean
    • Minor Floors, walls, ceilings and attached equipment properly constructed and clean; rooms and equipment properly vented
    • Minor Food-contact surfaces clean and sanitized
    • Minor Dishwashing facilities; chemical test kit(s); gauges
    • Minor Original container: properly labeled, date marking, consumer advisory

Nearby

BiteKarma scores around Palm Plaza, which is the dark pin. Zoom in to see the dots' scores, and tap a pin marked + to see everything at that address.

  1. 91 Brewed Same address
  2. 90 Main Camp Cafe Same address
  3. 75 Trout River Grill Same address
  4. 97 Village Sweet Shop Same address
  5. 78 Junior's Famous Sandwiches 0.7 mi