Charlie's Diner

47 East Main Street, Norwich, NY 13815

Passed · Sep 2, 2026 Directions
73
Fair BiteKarma score 73 out of 100
How the BiteKarma score works

Each routine inspection starts at 100 and loses 7 points for every critical violation and 2 for every other one, half again as much when the same problem was cited at one of the two inspections before. A failed inspection counts as 69 at most. The score averages the five newest routine inspections, with the most recent counting most, and stays below 70 for 90 days after a fail unless the restaurant passes again. 90 and up is excellent, 80s good, 70s fair, and below 70 poor.

At a glance

  • Passed 4 of 4 graded inspections since 2024.
  • Last inspected Sep 2, 2026: passed with 8 violations, 3 critical.
  • Keeps coming up: Handwashing facilities inaccessible, improperly located, dirty, in disrepair, improper fixtures, soap, and single service towels or hand drying devices missing, cited 4 times, plus 4 other repeat issues.
  • 4 critical violations in the last two years.

Inspection history 4 visits

  1. 2026
  2. Passed Sep 2

    Inspection

    8 violations, 3 critical
    • Critical Enough refrigerated storage equipment is not present, properly designed, maintained or operated so that all potentially hazardous foods are cooled properly and stored below 45°F as required.
    • Critical Toxic chemicals are improperly labeled, stored or used so that contamination of food can occur.
    • Critical Potentially hazardous foods are not cooled by an approved method where the food temperature can be reduced from 120oF to 70oF or less within two hours and 70oF to 45oF within four hours.
    • Minor Food not protected during storage, preparation, display, transportation and service, from potential sources of contamination (e.g., food uncovered, mislabeled, stored on floor, missing or inadequate sneeze guards, food containers double stacked)
    • Minor Accurate thermometers not available or used to evaluate refrigerated or heated storage temperatures
    • Minor Handwashing facilities inaccessible, improperly located, dirty, in disrepair, improper fixtures, soap, and single service towels or hand drying devices missing
    • Minor Manual facilities inadequate, technique incorrect; mechanical facilities not operated in accordance with manufacturer's instructions
    • Minor Plumbing and sinks not properly sized, installed, maintained; equipment and floors not properly drained
  3. 2025
  4. Passed Sep 11

    Inspection

    5 violations, 1 critical
    • Critical Potentially hazardous foods are not kept at or below 45°F during cold holding, except smoked fish not kept at or below 38°F during cold holding.
    • Minor Accurate thermometers not available or used to evaluate refrigerated or heated storage temperatures
    • Minor In use food dispensing utensils improperly stored
    • Minor Non-food contact surfaces and equipment are improperly designed, constructed, installed, maintained (equipment not readily accessible for cleaning, surface not smooth finish)
    • Minor Handwashing facilities inaccessible, improperly located, dirty, in disrepair, improper fixtures, soap, and single service towels or hand drying devices missing
  5. 2024
  6. Passed Nov 15

    Inspection

    8 violations
    • Minor Manual facilities inadequate, technique incorrect; mechanical facilities not operated in accordance with manufacturer's instructions
    • Minor Floors, walls, ceilings, not smooth, properly constructed, in disrepair, dirty surfaces
    • Minor Toilet facilities inadequate, inconvenient, dirty, in disrepair, toilet paper missing, not self-closing doors, missing hand wash signs
    • Minor Improper use and storage of clean, sanitized equipment and utensils
    • Minor Handwashing facilities inaccessible, improperly located, dirty, in disrepair, improper fixtures, soap, and single service towels or hand drying devices missing
    • Minor Non-food contact surfaces and equipment are improperly designed, constructed, installed, maintained (equipment not readily accessible for cleaning, surface not smooth finish)
    • Minor Food not protected during storage, preparation, display, transportation and service, from potential sources of contamination (e.g., food uncovered, mislabeled, stored on floor, missing or inadequate sneeze guards, food containers double stacked)
    • Minor Food (ice) contact surfaces are improperly designed, constructed, installed, located (cracks, open seams, pitted surfaces, tin cans reused, uncleanable or corroded food contact surfaces)
  7. Passed Apr 3

    Inspection

    5 violations
    • Minor Food contact surfaces not washed, rinsed and sanitized after each use and following any time of operations when contamination may have occurred
    • Minor Wiping cloths dirty, not stored properly in sanitizing solutions
    • Minor Non-food contact surfaces and equipment are improperly designed, constructed, installed, maintained (equipment not readily accessible for cleaning, surface not smooth finish)
    • Minor Food not protected during storage, preparation, display, transportation and service, from potential sources of contamination (e.g., food uncovered, mislabeled, stored on floor, missing or inadequate sneeze guards, food containers double stacked)
    • Minor Handwashing facilities inaccessible, improperly located, dirty, in disrepair, improper fixtures, soap, and single service towels or hand drying devices missing

Nearby

BiteKarma scores around Charlie's Diner, which is the dark pin. Zoom in to see the dots' scores, and tap a pin marked + to see everything at that address.

  1. 96 Veterans Memorial Home 250 ft
  2. 97 Johnny B's 300 ft
  3. 100 Christian Neighborhood Center 0.1 mi
  4. 91 Norwich Elks Lodge 1222 0.1 mi
  5. 98 Norwich Catholic Community Soup 0.2 mi