Albany
BiteKarma BiteKarma

Pretzel Maker Crossgates Mall

1 Crossgates Mall Road, Albany, NY 12203

Passed · Jan 15, 2026 Directions
94
Excellent BiteKarma score 94 out of 100
How the BiteKarma score works

Each routine inspection starts at 100 and loses 7 points for every critical violation and 2 for every other one, half again as much when the same problem was cited at one of the two inspections before. A failed inspection counts as 69 at most. The score averages the five newest routine inspections, with the most recent counting most, and stays below 70 for 90 days after a fail unless the restaurant passes again. 90 and up is excellent, 80s good, 70s fair, and below 70 poor.

At a glance

  • Passed 3 of 3 graded inspections since 2024.
  • Last inspected Jan 15, 2026: passed with 2 violations.
  • No critical violations in the last two years.
  • Keeps coming up: Manual facilities inadequate, technique incorrect; mechanical facilities not operated in accordance with manufacturer's instructions, cited 2 times.

Inspection history 3 visits

  1. 2026
  2. Passed Jan 15

    Inspection

    2 violations
    • Minor Manual facilities inadequate, technique incorrect; mechanical facilities not operated in accordance with manufacturer's instructions
    • Minor Single service items reused, improperly stored, dispensed, not used when required
  3. 2025
  4. Passed Mar 12

    Inspection

    4 violations
    • Minor Handwashing facilities inaccessible, improperly located, dirty, in disrepair, improper fixtures, soap, and single service towels or hand drying devices missing
    • Minor Food not protected during storage, preparation, display, transportation and service, from potential sources of contamination (e.g., food uncovered, mislabeled, stored on floor, missing or inadequate sneeze guards, food containers double stacked)
    • Minor In use food dispensing utensils improperly stored
    • Minor Manual facilities inadequate, technique incorrect; mechanical facilities not operated in accordance with manufacturer's instructions
  5. 2024
  6. Passed Jul 30

    Inspection

    2 violations
    • Minor Lighting and ventilation inadequate, fixtures not shielded, dirty ventilation hoods, ductwork, filters, exhaust fans
    • Minor Non food contact surfaces of equipment not clean