Mrs Fields Cookies

1 Crossgates Mall Road, Albany, NY 12203

Passed · Jan 22, 2026 Directions
86
Good BiteKarma score 86 out of 100
How the BiteKarma score works

Each routine inspection starts at 100 and loses 7 points for every critical violation and 2 for every other one, half again as much when the same problem was cited at one of the two inspections before. A failed inspection counts as 69 at most. The score averages the five newest routine inspections, with the most recent counting most, and stays below 70 for 90 days after a fail unless the restaurant passes again. 90 and up is excellent, 80s good, 70s fair, and below 70 poor.

At a glance

  • Passed 4 of 4 graded inspections since 2024.
  • Last inspected Jan 22, 2026: passed with 5 violations.
  • No critical violations in the last two years.
  • Keeps coming up: Lighting and ventilation inadequate, fixtures not shielded, dirty ventilation hoods, ductwork, filters, exhaust fans, cited 3 times, plus 4 other repeat issues.

Inspection history 4 visits

  1. 2026
  2. Passed Jan 22

    Inspection

    5 violations
    • Minor Lighting and ventilation inadequate, fixtures not shielded, dirty ventilation hoods, ductwork, filters, exhaust fans
    • Minor Food not protected during storage, preparation, display, transportation and service, from potential sources of contamination (e.g., food uncovered, mislabeled, stored on floor, missing or inadequate sneeze guards, food containers double stacked)
    • Minor Floors, walls, ceilings, not smooth, properly constructed, in disrepair, dirty surfaces
    • Minor Manual facilities inadequate, technique incorrect; mechanical facilities not operated in accordance with manufacturer's instructions
    • Minor Handwashing facilities inaccessible, improperly located, dirty, in disrepair, improper fixtures, soap, and single service towels or hand drying devices missing
  3. 2025
  4. Passed Mar 12

    Inspection

    6 violations
    • Minor Non-food contact surfaces and equipment are improperly designed, constructed, installed, maintained (equipment not readily accessible for cleaning, surface not smooth finish)
    • Minor Manual facilities inadequate, technique incorrect; mechanical facilities not operated in accordance with manufacturer's instructions
    • Minor Food not protected during storage, preparation, display, transportation and service, from potential sources of contamination (e.g., food uncovered, mislabeled, stored on floor, missing or inadequate sneeze guards, food containers double stacked)
    • Minor Lighting and ventilation inadequate, fixtures not shielded, dirty ventilation hoods, ductwork, filters, exhaust fans
    • Minor Miscellaneous, Economic Violation, Choking Poster, Training.
    • Minor Handwashing facilities inaccessible, improperly located, dirty, in disrepair, improper fixtures, soap, and single service towels or hand drying devices missing
  5. 2024
  6. Passed Feb 13

    Re-Inspection

    No violations

  7. Passed Feb 6

    Inspection

    6 violations
    • Minor Food not protected during storage, preparation, display, transportation and service, from potential sources of contamination (e.g., food uncovered, mislabeled, stored on floor, missing or inadequate sneeze guards, food containers double stacked)
    • Minor Hot, cold running water not provided, pressure inadequate
    • Minor Manual facilities inadequate, technique incorrect; mechanical facilities not operated in accordance with manufacturer's instructions
    • Minor Lighting and ventilation inadequate, fixtures not shielded, dirty ventilation hoods, ductwork, filters, exhaust fans
    • Minor Plumbing and sinks not properly sized, installed, maintained; equipment and floors not properly drained
    • Minor Miscellaneous, Economic Violation, Choking Poster, Training.