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How the BiteKarma score works
Each routine inspection starts at 100 and loses 7 points for every critical violation and 2 for every other one, half again as much when the same problem was cited at one of the two inspections before. A failed inspection counts as 69 at most. The score averages the five newest routine inspections, with the most recent counting most, and stays below 70 for 90 days after a fail unless the restaurant passes again. 90 and up is excellent, 80s good, 70s fair, and below 70 poor.
At a glance
- Passed 7 of 7 graded inspections since 2023.
- Last inspected Jul 9, 2026: passed with 7 violations, 3 critical.
- Keeps coming up: Proper cold holding temperatures, cited 5 times, plus 9 other repeat issues.
- #70 in Raleigh's Hall of Shame, among the lowest BiteKarma scores in the city.
- 15 critical violations in the last two years.
Inspection history 7 visits
- 2026
- Passed Jul 9
Inspection
7 violations, 3 critical
- Critical Time as a public health control, procedures and records
- Critical Proper cold holding temperatures
- Critical Food-contact surfaces: cleaned and sanitized
- Minor Physical facilities installed, maintained and clean
- Minor Equipment, food and nonfood-contact surfaces approved, cleanable, properly designed, constructed and used
- Minor Proper cooling methods used, adequate equipment for temperature control
- Minor Nonfood-contact surfaces clean
- Passed Jan 13
Inspection
6 violations, 2 critical
- Critical Proper cold holding temperatures
- Critical Food-contact surfaces: cleaned and sanitized
- Minor Proper cooling methods used, adequate equipment for temperature control
- Minor Nonfood-contact surfaces clean
- Minor Equipment, food and nonfood-contact surfaces approved, cleanable, properly designed, constructed and used
- Minor Physical facilities installed, maintained and clean
- 2025
- Passed May 21
Inspection
10 violations, 6 critical
- Critical Proper cold holding temperatures
- Critical Time as a public health control, procedures and records
- Critical Procedures for responding to vomiting and diarrheal events
- Critical Food separated and protected
- Critical Food-contact surfaces: cleaned and sanitized
- Critical Certified food protection manager
- Minor Contamination prevented during food preparation, storage and display
- Minor In-use utensils: properly stored
- Minor Thermometers provided and accurate
- Minor Physical facilities installed, maintained and clean
- Passed Jan 6
Inspection
5 violations, 4 critical
- Critical Proper hot holding temperatures
- Critical Proper cold holding temperatures
- Critical Food separated and protected
- Critical Time as a public health control, procedures and records
- Minor In-use utensils: properly stored
Nearby
BiteKarma scores around Pho Xpress, which is the dark pin. Zoom in to see the dots' scores, and tap a pin marked + to see everything at that address.