Fairmont Copley Plaza

138 Saint James Av, Boston, MA 02116

Failed · Sep 28, 2026 Directions
55
Poor BiteKarma score 55 out of 100
How the BiteKarma score works

Each routine inspection starts at 100 and loses 7 points for every critical violation and 2 for every other one, half again as much when the same problem was cited at one of the two inspections before. A failed inspection counts as 69 at most. The score averages the five newest routine inspections, with the most recent counting most, and stays below 70 for 90 days after a fail unless the restaurant passes again. 90 and up is excellent, 80s good, 70s fair, and below 70 poor.

At a glance

  • Keeps coming up: Controlling pests, cited 4 times, plus 12 other repeat issues.
  • #75 in Boston's Hall of Shame, among the lowest BiteKarma scores in the city.
  • Passed 3 of 10 graded inspections since 2023.
  • Last inspected Sep 28, 2026: failed with 5 violations, 1 critical.
  • 11 critical violations in the last two years.

Inspection history 10 visits

  1. 2026
  2. Failed Sep 28

    Inspection

    5 violations, 1 critical
    • Critical Backflow prevention
    • Minor Outer openings protected
    • Minor Good repair and proper adjustment-equipment
    • Minor Controlling pests
    • Minor Surface characteristics-indoor areas
  3. Failed Sep 21

    Inspection

    16 violations, 6 critical
    • Critical Cooling heating and holding capacities-equipment
    • Critical Controlling pests
    • Critical Packaged and unpackaged food-separation packaging and segregation
    • Critical Time/temperature control for safety food hot and cold holding
    • Critical Backflow prevention
    • Critical Consumption of animal foods that are raw undercooked or not otherwise processed to eliminate pathogens
    • Minor Good repair and proper adjustment-equipment
    • Minor Ventilation hood systems adequacy
    • Minor Surface characteristics-indoor areas
    • Minor Warewashing machines manufacturers' operating instructions
    • Minor Outer openings protected
    • Minor Heating ventilation air conditioning system vents
    • Minor Nonfood-contact surfaces
    • Minor Floor and wall junctures coved and enclosed or sealed
    • Minor Miscellaneous sources of contamination
    • Minor Other liquid wastes and rainwater
  4. 2025
  5. Passed Jul 18

    Reinspection

    No violations

  6. Failed Jul 9

    Inspection

    8 violations, 4 critical
    • Critical Time/temperature control for safety food hot and cold holding
    • Critical Controlling pests
    • Critical Shellstock maintaining identification
    • Critical Hand drying provision
    • Minor System maintained in good repair
    • Minor Cleaning floors dustless methods
    • Minor Repairing-premises structures attachments and fixtures-methods
    • Minor Good repair and proper adjustment-equipment

Nearby

BiteKarma scores around Fairmont Copley Plaza, which is the dark pin. Zoom in to see the dots' scores, and tap a pin marked + to see everything at that address.

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