How the BiteKarma score works
Each routine inspection starts at 100 and loses 7 points for every critical violation and 2 for every other one, half again as much when the same problem was cited at one of the two inspections before. A failed inspection counts as 69 at most. The score averages the five newest routine inspections, with the most recent counting most, and stays below 70 for 90 days after a fail unless the restaurant passes again. 90 and up is excellent, 80s good, 70s fair, and below 70 poor.
At a glance
- Passed 6 of 6 graded inspections since 2025.
- Last inspected Oct 8, 2026: passed with 9 violations, 3 critical.
- Keeps coming up: Proper hot and cold holding temperatures, cited 4 times, plus 7 other repeat issues.
- #15 in Sunnyvale's Hall of Shame, among the lowest BiteKarma scores in the city.
- 8 critical violations in the last two years.
Inspection history 6 visits
- 2026
- Passed Oct 8
Routine Inspection
9 violations, 3 critical
- Critical Proper hot and cold holding temperatures
- Critical Time as a public health control; procedures and records
- Critical Hands clean, properly washed; gloves used properly
- Minor Food storage: food storage containers identified
- Minor Equipment, utensils: approved, in good repair, adequate capacity
- Minor Wiping cloths: properly used, stored
- Minor Premises clean, in good repair; personal/chemical storage; adequate vermin-proofing
- Minor Proper cooling methods
- Minor Adequate ventilation/lighting; designated areas, use
- Passed May 7
Follow-Up Inspection
No violations
- Passed May 5
Routine Inspection
6 violations, 2 critical
- Critical Proper cooling methods
- Critical Proper hot and cold holding temperatures
- Minor Food storage: food storage containers identified
- Minor Food-contact surfaces clean, sanitized
- Minor Equipment, utensils: approved, in good repair, adequate capacity
- Minor Approved thawing methods used; frozen food
- 2025
- Passed Sep 22
Follow-Up Inspection
No violations
Nearby
BiteKarma scores around Pho Queen Noodle House, which is the dark pin. Zoom in to see the dots' scores, and tap a pin marked + to see everything at that address.