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How the BiteKarma score works
Each routine inspection starts at 100 and loses 7 points for every critical violation and 2 for every other one, half again as much when the same problem was cited at one of the two inspections before. A failed inspection counts as 69 at most. The score averages the five newest routine inspections, with the most recent counting most, and stays below 70 for 90 days after a fail unless the restaurant passes again. 90 and up is excellent, 80s good, 70s fair, and below 70 poor.
At a glance
- Passed 5 of 5 graded inspections since 2025.
- Last inspected Sep 9, 2025: passed with no violations. That was over a year ago, so things may have changed.
- Keeps coming up: Food-contact surfaces clean, sanitized, cited 3 times, plus 12 other repeat issues.
- #2 in Santa Clara's Hall of Shame, among the lowest BiteKarma scores in the city.
- 7 critical violations in the last two years.
Inspection history 5 visits
- 2025
- Passed Sep 9
Follow-Up Inspection
No violations
- Passed Sep 4
Routine Inspection
22 violations, 4 critical
- Critical Proper cooling methods
- Critical Food in good condition, safe, unadulterated
- Critical Food-contact surfaces clean, sanitized
- Critical Proper hot and cold holding temperatures
- Minor No rodents, insects, birds, or animals
- Minor Equipment, utensils: approved, in good repair, adequate capacity
- Minor Hands clean, properly washed; gloves used properly
- Minor Approved thawing methods used; frozen food
- Minor Demonstration of knowledge; food safety certification
- Minor Premises clean, in good repair; personal/chemical storage; adequate vermin-proofing
- Minor Toxic substances properly identified, stored, used
- Minor Plan review
- Minor Adequate ventilation/lighting; designated areas, use
- Minor Floor, walls, ceilings: built, maintained, clean
- Minor Plumbing approved, installed, in good repair; proper backflow devices
- Minor Hot and cold water available
- Minor Food storage: food storage containers identified
- Minor Nonfood-contact surfaces clean
- Minor Wiping cloths: properly used, stored
- Minor Equipment, utensils, linens: proper storage and use
- Minor Warewashing facilities: installed/maintained; test strips
- Minor Food separated and protected
- Passed Apr 7
Follow-Up Inspection
1 violation
- Minor Equipment, utensils: approved, in good repair, adequate capacity
- Passed Apr 2
Routine Inspection
12 violations, 2 critical
- Critical Food-contact surfaces clean, sanitized
- Critical Proper hot and cold holding temperatures
- Minor Equipment, utensils: approved, in good repair, adequate capacity
- Minor Food separated and protected
- Minor Food storage: food storage containers identified
- Minor Floor, walls, ceilings: built, maintained, clean
- Minor Nonfood-contact surfaces clean
- Minor Hot and cold water available
- Minor Equipment, utensils, linens: proper storage and use
- Minor Adequate ventilation/lighting; designated areas, use
- Minor No rodents, insects, birds, or animals
- Minor Premises clean, in good repair; personal/chemical storage; adequate vermin-proofing
Nearby
BiteKarma scores around Pho Van, which is the dark pin. Zoom in to see the dots' scores, and tap a pin marked + to see everything at that address.