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How the BiteKarma score works
Each routine inspection starts at 100 and loses 7 points for every critical violation and 2 for every other one, half again as much when the same problem was cited at one of the two inspections before. A failed inspection counts as 69 at most. The score averages the five newest routine inspections, with the most recent counting most, and stays below 70 for 90 days after a fail unless the restaurant passes again. 90 and up is excellent, 80s good, 70s fair, and below 70 poor.
At a glance
- Last inspected Mar 13, 2026: passed with no violations. That was a follow-up after failing on Mar 12, 2026.
- Passed 2 of 3 graded inspections since 2025.
- Keeps coming up: Food-contact surfaces clean, sanitized, cited 2 times, plus 5 other repeat issues.
- #5 in Santa Clara's Hall of Shame, among the lowest BiteKarma scores in the city.
- 6 critical violations in the last two years.
Inspection history 3 visits
- 2026
- Passed Mar 13
Follow-Up Inspection
No violations
- Failed Mar 12
Routine Inspection
14 violations, 5 critical
- Critical Food-contact surfaces clean, sanitized
- Critical No rodents, insects, birds, or animals
- Critical Proper hot and cold holding temperatures
- Critical Proper cooling methods
- Critical Hands clean, properly washed; gloves used properly
- Minor Floor, walls, ceilings: built, maintained, clean
- Minor Plumbing approved, installed, in good repair; proper backflow devices
- Minor Food separated and protected
- Minor Adequate handwashing facilities supplied, accessible
- Minor Premises clean, in good repair; personal/chemical storage; adequate vermin-proofing
- Minor Hot and cold water available
- Minor Nonfood-contact surfaces clean
- Minor Equipment, utensils: approved, in good repair, adequate capacity
- Minor Thermometers provided, accurate
- 2025
- Passed Apr 29
Routine Inspection
9 violations, 1 critical
- Critical Hands clean, properly washed; gloves used properly
- Minor Proper eating, tasting, drinking, tobacco use
- Minor Floor, walls, ceilings: built, maintained, clean
- Minor Wiping cloths: properly used, stored
- Minor No rodents, insects, birds, or animals
- Minor Warewashing facilities: installed/maintained; test strips
- Minor Nonfood-contact surfaces clean
- Minor Adequate handwashing facilities supplied, accessible
- Minor Food-contact surfaces clean, sanitized
Nearby
BiteKarma scores around Ondam, which is the dark pin. Zoom in to see the dots' scores, and tap a pin marked + to see everything at that address.