How the BiteKarma score works
Each routine inspection starts at 100 and loses 7 points for every critical violation and 2 for every other one, half again as much when the same problem was cited at one of the two inspections before. A failed inspection counts as 69 at most. The score averages the five newest routine inspections, with the most recent counting most, and stays below 70 for 90 days after a fail unless the restaurant passes again. 90 and up is excellent, 80s good, 70s fair, and below 70 poor.
At a glance
- Passed 4 of 4 graded inspections since 2025.
- Last inspected Jul 16, 2026: passed with no violations.
- Keeps coming up: Hands clean, properly washed; gloves used properly, cited 2 times, plus 6 other repeat issues.
- #18 in San Jose's Hall of Shame, among the lowest BiteKarma scores in the city.
- 6 critical violations in the last two years.
Inspection history 4 visits
- 2026
- Passed Jul 16
Follow-Up Inspection
No violations
- Passed Jul 13
Routine Inspection
13 violations, 3 critical
- Critical Hands clean, properly washed; gloves used properly
- Critical Proper hot and cold holding temperatures
- Critical Food in good condition, safe, unadulterated
- Minor Equipment, utensils, linens: proper storage and use
- Minor Food storage: food storage containers identified
- Minor Warewashing facilities: installed/maintained; test strips
- Minor Food separated and protected
- Minor Thermometers provided, accurate
- Minor Consumer advisory for raw or undercooked foods
- Minor Floor, walls, ceilings: built, maintained, clean
- Minor Proper eating, tasting, drinking, tobacco use
- Minor Premises clean, in good repair; personal/chemical storage; adequate vermin-proofing
- Minor Food-contact surfaces clean, sanitized
- 2025
- Passed Mar 3
Follow-Up Inspection
No violations
- Passed Feb 24
Routine Inspection
13 violations, 3 critical
- Critical Food-contact surfaces clean, sanitized
- Critical Hands clean, properly washed; gloves used properly
- Critical Proper hot and cold holding temperatures
- Minor Food separated and protected
- Minor Proper cooling methods
- Minor Floor, walls, ceilings: built, maintained, clean
- Minor Wiping cloths: properly used, stored
- Minor Toxic substances properly identified, stored, used
- Minor Demonstration of knowledge; food safety certification
- Minor Consumer advisory for raw or undercooked foods
- Minor Warewashing facilities: installed/maintained; test strips
- Minor Adequate ventilation/lighting; designated areas, use
- Minor Permits available
Nearby
BiteKarma scores around Pho Lien, which is the dark pin. Zoom in to see the dots' scores, and tap a pin marked + to see everything at that address.