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How the BiteKarma score works
Each routine inspection starts at 100 and loses 7 points for every critical violation and 2 for every other one, half again as much when the same problem was cited at one of the two inspections before. A failed inspection counts as 69 at most. The score averages the five newest routine inspections, with the most recent counting most, and stays below 70 for 90 days after a fail unless the restaurant passes again. 90 and up is excellent, 80s good, 70s fair, and below 70 poor.
At a glance
- Passed 6 of 6 graded inspections since 2025.
- Last inspected Sep 21, 2026: passed with 1 violation, 1 critical.
- Keeps coming up: Proper hot and cold holding temperatures, cited 3 times, plus 11 other repeat issues.
- #16 in San Jose's Hall of Shame, among the lowest BiteKarma scores in the city.
- 6 critical violations in the last two years.
Inspection history 6 visits
- 2026
- Passed Sep 21
Follow-Up Inspection
1 violation, 1 critical
- Critical Proper hot and cold holding temperatures
- Passed Sep 16
Routine Inspection
17 violations, 3 critical
- Critical Proper hot and cold holding temperatures
- Critical Proper cooling methods
- Critical Adequate handwashing facilities supplied, accessible
- Minor Adequate ventilation/lighting; designated areas, use
- Minor Hot and cold water available
- Minor Equipment, utensils: approved, in good repair, adequate capacity
- Minor Equipment, utensils, linens: proper storage and use
- Minor Toilet facilities: properly constructed, supplied, cleaned
- Minor Approved thawing methods used; frozen food
- Minor Wiping cloths: properly used, stored
- Minor Food-contact surfaces clean, sanitized
- Minor Hands clean, properly washed; gloves used properly
- Minor Plumbing approved, installed, in good repair; proper backflow devices
- Minor Food separated and protected
- Minor Person in charge present and performing duties
- Minor Toxic substances properly identified, stored, used
- Minor Premises clean, in good repair; personal/chemical storage; adequate vermin-proofing
- 2025
- Passed May 22
Follow-Up Inspection
No violations
- Passed May 19
Routine Inspection
14 violations, 2 critical
- Critical Adequate handwashing facilities supplied, accessible
- Critical Proper hot and cold holding temperatures
- Minor Food separated and protected
- Minor Equipment, utensils, linens: proper storage and use
- Minor Thermometers provided, accurate
- Minor Hands clean, properly washed; gloves used properly
- Minor Toxic substances properly identified, stored, used
- Minor Wiping cloths: properly used, stored
- Minor Proper cooling methods
- Minor Plumbing approved, installed, in good repair; proper backflow devices
- Minor Premises clean, in good repair; personal/chemical storage; adequate vermin-proofing
- Minor Food-contact surfaces clean, sanitized
- Minor Proper eating, tasting, drinking, tobacco use
- Minor Approved thawing methods used; frozen food
Nearby
BiteKarma scores around Pho 408, which is the dark pin. Zoom in to see the dots' scores, and tap a pin marked + to see everything at that address.