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How the BiteKarma score works
Each routine inspection starts at 100 and loses 7 points for every critical violation and 2 for every other one, half again as much when the same problem was cited at one of the two inspections before. A failed inspection counts as 69 at most. The score averages the five newest routine inspections, with the most recent counting most, and stays below 70 for 90 days after a fail unless the restaurant passes again. 90 and up is excellent, 80s good, 70s fair, and below 70 poor.
At a glance
- Last inspected Jul 15, 2026: passed with 1 violation. That was a follow-up after failing on Jul 14, 2026.
- Passed 3 of 4 graded inspections since 2025.
- Keeps coming up: Proper hot and cold holding temperatures, cited 2 times, plus 6 other repeat issues.
- #3 in Palo Alto's Hall of Shame, among the lowest BiteKarma scores in the city.
- 6 critical violations in the last two years.
Inspection history 5 visits
- 2026
- Visit Aug 19
Follow-Up Inspection
1 violation
- Minor Plan review
- Passed Jul 15
Follow-Up Inspection
1 violation
- Minor Plan review
- Failed Jul 14
Routine Inspection
12 violations, 3 critical
- Critical Proper hot and cold holding temperatures
- Critical Food-contact surfaces clean, sanitized
- Critical No rodents, insects, birds, or animals
- Minor Toxic substances properly identified, stored, used
- Minor Demonstration of knowledge; food safety certification
- Minor Adequate handwashing facilities supplied, accessible
- Minor Floor, walls, ceilings: built, maintained, clean
- Minor Premises clean, in good repair; personal/chemical storage; adequate vermin-proofing
- Minor Equipment, utensils: approved, in good repair, adequate capacity
- Minor Plumbing approved, installed, in good repair; proper backflow devices
- Minor Food storage: food storage containers identified
- Minor Approved thawing methods used; frozen food
- 2025
- Passed Jun 11
Follow-Up Inspection
No violations
Nearby
BiteKarma scores around Ume Tea, which is the dark pin. Zoom in to see the dots' scores, and tap a pin marked + to see everything at that address.